The 2014 Annual workshop of the CGIAR Consortium CapDev Community of Practice was held from September 10–12, 2014 at CGIAR Consortium Headquarters, Montpellier, France.The workshop was planned by a CapDev Convening Committee comprised of Iddo Dror (ILRI), Diana Brandes (Livestock & Fish), Per Rudebjer (Bioversity), Simone Staiger (CIAT), Mehmood Hassan (ICRAF), Javier Ekboir (ILAC), Alain Vidal/Luis Solorzano (Consortium Office) and a facilitator Nadia Manning-Thomas.

This report refers to the workshop which was held on October 21-25, 2013 at ILRI Campus in Nairobi, Kenya. The workshop involved a variety of sessions which made use of presentations, card exercises, group work and discussions to facilitate the engagement of the participants in sharing, learning, discussing and planning around CapDev in CGIAR. This report provides an overview of the workshop sessions, focusing mainly on the key discussion topics, results and next steps.

Capacity development (CapDev) has been identified in CGIAR’s Strategy and Results Framework as a strategic enabler of impact for CGIAR and its partners, particularly through building and sustaining capacity of national partners and beneficiaries.

The quality of rural extension and advisory services is a crucial element in fostering innovation and rural development. This article aims to clarify the concept of quality of rural extension and to develop a preliminary theoretical framework. An ample literature review was conducted in search of articles on service quality and quality of rural extension and advisory services. The first part presents the main results of the literature search on quality of extension services. The definition of quality is not universal.