The book offers insights into the theory and practice of ‘innovation systems’. It covers background and concepts about the ‘how to’ of facilitating innovation, and the role of the broader context. The emphasis is about the dynamics of rural innovation – how to work with the changing nature of both the context and people involved in rural innovation processes and how to facilitate networks of stakeholders to stimulate innovation.

The quality of rural extension and advisory services is a crucial element in fostering innovation and rural development. This article aims to clarify the concept of quality of rural extension and to develop a preliminary theoretical framework. An ample literature review was conducted in search of articles on service quality and quality of rural extension and advisory services. The first part presents the main results of the literature search on quality of extension services. The definition of quality is not universal.