Zimbabwe has a pluralistic agricultural extension system. In addition to the public extension service, donors contract private service providers to deliver extension services in specific project areas. This study assesses the impact of an outsourced extension service on rural households in the Mutasa district of Zimbabwe’s Manicaland Province, and examines the financial cost and benefit of this service. The extension service was delivered by a local agribusiness firm and funded by USAID. The study analyses survey data gathered from 94 client and 90 non-client rural households.