Sustainable intensification (SI) is promoted as a rural development paradigm for sub-Saharan Africa. Achieving SI requires smallholder farmers to have access toinformation that is context-specific, increases their decision-making capacities, andadapts to changing environments. Current extension services often struggle toaddress these needs. New mobile phone-based services can help.

This policy brief shows how digital tools can help to ensure that public money for agricul-tural extension is spent wisely. Governments often fund offices, training centers, and the salaries of extension officers, but cannot eas-ily review the impacts of these expenditures. This is because the activities of extension agents are not monitored systematically. Ex-ension services rarely generate quantitative data on the effects of their work.

Agricultural extension in the Global South can benefit greatly from the use of modern information and communication technologies (ICT). Yet, despite two decades of promising experiences, this potential is not fully realized. Here, it is reviewed the relevant research literature to inform future investments into agricultural information services that harness the full potential of digital media.The study describes a recently emerging innovation agenda that is, in part, a response to the eventualfailure of many new agro-advisory initiatives.

Rapid climatic and socio-economic changes challenge current agricultural R&D capacity. The necessary quantum leap in knowledge generation should build on the innovation capacity of farmers themselves. A novel citizen science methodology, triadic comparisons of technologies or tricot, was implemented in pilot studies in India, East Africa, and Central America. The methodology involves distributing a pool of agricultural technologies in different combinations of three to individual farmers who observe these technologies under farm conditions and compare their performance.

Participatory research can improve the efficiency, effectiveness, and scope of research processes, and foster social inclusion, empowerment, and sustainability. Yet despite four decades of agricultural research institutions exploring and developing methods for participatory research, it has never become mainstream in the agricultural technology development cycle. Citizen science promises an innovative approach to participation in research, using the unique facilities of new digital technologies, but its potential in agricultural research participation has not been systematically probed.

The experiences shared in this book of Conversations of Change capture the outcomes of three years’ work conducted by the eight CDAIS country teams from Angola, Bangladesh, Burkina Faso, Ethiopia, Guatemala, Honduras, Laos and Rwanda. Collected between January and March 2019, they provide insights and perspectives of different actors engaged in the different capacity strengthening processes, within individuals and innovation niche partnerships, and at organisational and national level.

The brochure summarizes main features and goals of the EU funded CDAIS project, jointly implemented by FAO and AGRINATURA to support the TAP Action Plan.