This paper highlights seven key issues which are critical to effective platform facilitation and have not received the attention they deserve: the dynamic and evolving nature of platforms; power dynamics; gender equity; external versus internal facilitation; sustainability of the process; issues of scale; and monitoring and evaluation. These issues and implications for facilitation of innovation platforms are discussed based on examples from the field and in relation to current theories.
This article presents a different dimension of the innovation systems approach, going beyond analysis and shedding light on how these processes can be facilitated in practice. This is based on 20 years' experience with innovations systems. The focus is on the role of facilitation in triggering the changes, as well as in integrating learning and knowledge management (KM) in the innovation process.