Research, extension, and advisory services are some of the most knowledge-intensive elements of agricultural innovation systems. They are also among the heaviest users of information communication technologies (ICTs). This module introduces ICT developments in the wider innovation and knowledge systems as well as explores drivers of ICT use in research and extension.

This case study zooms in on multi-stakeholder processes in the East and Central Africa (ECA) Action Area or Flagship that were launched on 20 May 2013 in Bukavu, DR Congo. The ECA Flagship encom-passes the Rwanda, DR Congo, Burundi, Uganda, Kenya and Ethiopia Action Sites. More specifically, the case study describes and reflects upon the first two years of CGIAR Humidtropics in DR Congo. aiming to outline the multi-stakeholder process as it unfolded and highlight lessons that can be learned from this.

Humidtropics adopts an integrated systems perspective. Instead of tar-geting one single pre-selected commodity and trying to boost its produc-tivity at farm level, Humidtropics focuses on stimulating productivity, nat-ural resource management (NRM) and institutional innovations across different levels in order to achieve more sustainable impacts. It consid-ers all farm enterprises and their interactions, as well as nutrition, social differentiation (e.g.