En 2011, la Plateforme pour un partenariat Afrique-Europe dans le domaine de la recherche agricole pour le développement (Platform for African European Partnership on Agricultural Research for Development, PAEPARD) a lancé le processus guidé par les utilisateurs (PGU) afin de mieux intégrer leurs besoins dans un partenariat multiacteurs pour la recherche et l’innovation (R&I).
This paper is a case study of a network that combined participatory approaches to propose best suited knowledge management (KM) interventions for its member countries. A five-step exercise used existing elements of the alliance’s strategy, a KM survey and a face-to-face participatory validation of the analysis, to identify gaps in current KM approaches and to collectively point to immediate opportunities for improvement. The KM survey, also referred to as a scan, provided a neutral space for reflection.