ICT-based Customer Care Solution for Poor Farmer



Voir les résultats en:
https://www.swisscontact.org/_Resources/Persistent/c/b/2/1/cb21c7ab13d7e80137b59c52bf1e20ebc52c7450/ICT-based-Customer-Care-solution-for-Poor-Farmers.pdf
Provider: 
Licence de la ressource: 
Pas ouvert / Tous droits réservés
Type: 
études de cas
Auteur: 
Ansari, S.
Ara, S.
Editeur(s): 
Description: 

The ‘ICT based Customer Care Solution for Poor Farmers’ is a case study that highlights Katalyst project’s work in developing low cost ICT solutions for farmers by collaborating with various public and private sector partners. The case study specifically focuses on a missed call based agriculture helpline service that was developed in collaboration with leading agriculture input companies. The service provides agriculture information solutions to smallholder farmers for free. Till date, the service has benefitted approximately 160,000 farmers.

Αnnée de publication: 
2017