A model of operations capacity planning and management for administrative service [centres]



Voir les résultats en:
https://llufb.llu.lv/conference/new-dimensions-develop/2011/7th-New-dimensions-development-society-proceedings_2011.pdf
Licence de la ressource: 
Droits soumis à la permission du propriétaire
Type: 
Document de conférence
Auteur: 
various authors
Description: 

The presented model of operations capacity planning allows obtaining quantitative dimensions of the service system parameters for Administrative Services Centre. A methodology for the practical application of this model has also been presented here. The present paper aims at offering support for operations managers in the service sector for decision making regarding the operations capacity. The paper was presented at 7th annual International scientific conference "New dimensions in the development of society", held in Jelgava, Latvia, in 2011. 

Αnnée de publication: 
2011