In recent years, the agricultural industry has been experiencing an ever-increasing application of information and communication technologies globally. This new revolution has been touted to impact efficiency and productivity in the agricultural extension services within the agriculture sector. Notwithstanding this, empirical research need to be carried out amongst its users in the sector to ascertain these assertions.
Conventional approaches to agricultural extension based on top–down technology transfer and information dissemination models are inadequate to help smallholder farmers tackle increasingly complex agroclimatic adversities. Innovative service delivery alternatives, such as field schools, exist but are mostly implemented in isolationistic silos with little effort to integrate them for cost reduction and greater technical effectiveness.