Information and communication technologies (ICTs) usage among agricultural extension officers and its impact on extension delivery in Ghana

In recent years, the agricultural industry has been experiencing an ever-increasing application of information and communication technologies globally. This new revolution has been touted to impact efficiency and productivity in the agricultural extension services within the agriculture sector. Notwithstanding this, empirical research need to be carried out amongst its users in the sector to ascertain these assertions. Therefore, the main objective of this study is to assess the use of Information and Communication Technologies (ICT) among agricultural extension workers and its implications on extension service delivery. A simple random sampling technique was used to select 153 field extension workers, and a structured questionnaire was used to elicit information from the respondents. The data obtained were analysed using IBM SPSS Statistics software version 22. The study revealed that agricultural extension officers use ICT for personal communication, but not mainly for extension activities. It was recommended that the agricultural extension services provide intensive ICT training for the agricultural extension workers to enhance ICT incorporation into extension advisory service.