Extension and advisory services (EAS) play a key role in facilitating innovation processes, empowering marginalized groups through capacity development, and linking farmers with markets. EAS are increasingly provided by a range of actors and funded from diverse sources. With the broadened scope of EAS and the growing complexity of the system, the quantitative performance indicators used in the past (for example related to investment, staffing or productivity) are no longer adequate to assess the performance of EAS systems.

Extension and advisory services (EAS) play a key role in facilitating innovation processes, empowering marginalized groups through capacity development, and linking farmers with markets. Advisory services are increasingly provided by a range of actors and funded from diverse sources. With the broadened scope of EAS and the growing complexity of the system, the quantitative performance indicators used in the past (e.g. related to investment, staffing or productivity) are not adequate anymore to understand whether the system is well-functioning.

Considering the new opportunities that ICT innovations bring to improve performance of financial and extension services, this study looks at the potential contribution of financial and extension services to the Sustainable Development Goals (SDGs). The approach used extends the standard Data Envelopment Analysis (DEA) model to include longer-term management goals and find a solution that balances the efficient use of innovation investments and the achievement of policy goals, making this approach well suited for the analysis of the SDGs.

Recent sessions of FAO Governing Bodies have put a strong focus on science, technology and innovation and Members are increasingly requesting FAO’s support to harness science and innovation. The FAO Science and Innovation Strategy (the Strategy) was adopted by the FAO Council at its 170th Session following an inclusive and transparent consultative process, with the participation of all Members through formal sessions of Governing Bodies (including the Regional Conferences in 2022), as well as two informal consultations and informal meetings with Regional Groups.