Innovation and scaling of ICT for the bottom-of-the-pyramid



View results in:
https://link.springer.com/article/10.1057%2Fjit.2013.19
DOI: 
10.1057/jit.2013.19
ISBN: 
0268-3962
ISSN: 
10.1057/jit.2013.19
Provider: 
Licensing of resource: 
Rights subject to owner's permission
Type: 
journal article
Journal: 
Journal of Information Technology
Pages: 
296-315
Volume: 
28
Year: 
2013
Author(s): 
Foster, C.
Heeks, R.
Description: 

Scaling represents successful diffusion that ensures sizeable impact and earnings from information and communication technology (ICT) innovations in emerging markets. Practice can still be shaped by dualistic views-innovation vs diffusion, pilot vs scale-up, lead firm vs other actors, technical vs social. Synthesising the literature that challenges these dualities, this paper creates a systemic perspective that is particularly appropriate for scaling of ICT to bottom-of-the-pyramid (BoP) markets. That perspective is then instantiated through the case study of a successfully-scaled ICT innovation that has reached millions of poor consumers: the Kenyan m-money system, M-Pesa.

Publication year: 
2013